Rick's rants, raves & recipes for organizational success.
Who Owns People Strategy?
April 26, 2021 at 4:00:00 PM
Every leader in every department plays a significant role in shaping and enacting the approach to people that will determine how employees experience their work at your business. It is no wonder that organizations are so murky and unfocused in their approach to people.
The Manager Makes the Workplace
March 24, 2021 at 4:00:00 PM
It is time to reimagine how we select, engage, develop and manage our managers. Businesses have explored the customer journey with great care and attention. We are just beginning to pay the same careful attention to the employee journey. It is important that we do.
Being Emotional is a Life Skill
January 26, 2021 at 8:00:00 AM
"I make mistakes and decisions based on emotional cues and emotional biases that I may have -- and that’s true for everyone else as well.
And that means that when you’re thinking about appealing to people, you have to start with the emotional part. ...